Booking/quote process was difficult and there was a lot of back and forth as VAT and costs were incorrect multiple times. Delivery to event was quick and simple but pick up was difficult, told to driver to meet us one place but he stayed somewhere else and also arrived 40 minutes early. – Please write a quick testimonial telling us about the great experience you have had with The Fun Experts?

  • 4/10 – How likely are you to recommend The Fun Experts to a friend or colleague?
  • 4/10 – Before your event, were you happy with the service you received whilst enquiring, booking and arranging your event?
  • 7/10 – How would you rate our Fun Experts on the day of your event?
  • 9/10 – How would you rate our equipment?
  • 5/10 – How would you rate us as 'The Fun Experts'?

21 Nov 22 Add public reply

  • Person’s avatar

    Thank you for your feedback Sophie which we have looked into in more detail as we take great pride in our excellent customer experience.

    We do have to charge VAT on all of our services but this is reclaimable by your company. I appreciate you being surprised at the team arriving early but in our experience this helps reassure you we are there and ready rather than being late and causing unnecessary issues.

    The Fun Experts –