It was difficult to get response to book the tables - after chasing up with 3 emails I eventually had a response. Steph was pleasant and helpful when I did get hold of someone. I requested that the tables arrived at 5 ready to set up at 5.30. The turned up at 5.45. I was told the tables take 10 mins to set up - at 6.30 the tables were still being set up . The black jack croupier didnt know the rules of the game and told us it was his 'first time' it was laughable and also v embarrassing- as the clients had to tell him how to play. – Please write a quick testimonial telling us about the great experience you have had with The Fun Experts?
- 3/10 – Before your event, were you happy with the service you received whilst enquiring, booking and arranging your event?
- 1/10 – How would you rate our Fun Experts on the day of your event?
- 8/10 – How would you rate our equipment?
- 0/10 – How likely are you to recommend The Fun Experts to a friend or colleague?
- 2/10 – How would you rate us as 'The Fun Experts'?
kairen lewis – 15 Dec 14
Thank you for your feedback and we take all our feedback seriously. We have called and left a couple of messages for you to discuss your event but unfortunately have not been able to speak to you yet. As with most casino games there are several different ways to play Blackjack and the Croupier may have been taught a different set of rules to the ones some of your guests were used to playing. We are happy to talk through the event and hope to speak to you soon.
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Leona
Fil Hamilton –